FAQ's
Access and transport
Where can I park my car? We have a covered parking space, as well as outdoor parking.
I have an electric car - where can I charge it? The nearest location is in the city of Lagos at a hypermarket or gas station.
Where can I rent a bike during my stay? You can rent it through reception.
Hotel services and facilities
Does the hotel have an elevator? Yes, all buildings.
What time is breakfast? from 8:00 am to 11:00 am.
Is breakfast buffet? Yes.
Is there a café or bar at the hotel? What are the opening hours? Yes, Bar Destino.
Bar and snack service, Tuesday to Sunday from 11:00 am to 6:00 pm.
Daily breakfast service from July 15th to August 31st from 8:00 am to 11:00 am.
What are the hotel pool opening times? 8:00 am to 7:00 pm.
Is there a children's pool at the hotel? Yes.
Does the hotel have laundry service? Yes.
Is it possible to request an iron to use in the room? All properties have an iron.
Does the hotel help with booking tours, restaurants, transportation, sports activities, etc.? Yes.
Can I rent a car through the hotel? Yes.
Does the hotel organize transfer services? Yes.
Does the hotel provide babysitting services? Yes, at an extra cost.
Does the hotel have a wake-up service? No.
Is it possible to send a package to the hotel? Yes, as long as you inform us in advance.
Rooms
Can I have an extra bed in my room? Yes, upon request and extra payment.
What is the room cleaning policy? For stays of 7 days, you will have two cleanings.
Does the hotel have cribs available? Yes, upon farting and extra payment.
General policies
What credit cards does the hotel accept? ATM, Master Card and Visa.
Are taxes included in the room price? Yes.
What time is check-in? What time is check-out? Check-in from 4:00 pm and check-out until 10:00 am.
Is it possible to do early check-in or late check-out? Yes, subject to availability.
Do you have an area to store guests' luggage? Yes.
What is the hotel's policy regarding children? We are a family resort.
Is smoking allowed in the hotel? What is the policy regarding e-cigarettes? Smoking is not permitted on the properties.
Are pets allowed? No.
Is the hotel's wifi free? Yes.
What should I do if I forget something in my room or hotel? Contact by email.
Who should I send my feedback about my stay to? Fill out our questionnaire and/or write on the Tripadvisor page.